Dillard's, a renowned brand in the retail industry, is a name that signifies high-quality products and exceptional customer service. With a rich heritage dating back several decades, Dillard's has established itself as a go-to destination for fashionable clothing, accessories, cosmetics, and home goods. By consistently offering a wide selection of well-curated merchandise from top brands, Dillard's caters to the diverse tastes and preferences of its loyal customer base. The brand's commitment to excellence is evident in its knowledgeable and professional salespeople who strive to provide a personalized and enjoyable shopping experience. With an extensive range of products and a reputation for delivering on style and value, Dillard's continues to be a trusted and beloved brand that customers can rely on for all their fashion and lifestyle needs.
![](https://static.where-e.com/United_States/Florida/Dillards_95ca8a0ed973dcd32989230fbfbf0277.jpg)
Reviews
Due to my busy schedule, I called ahead to see if any of the cosmetic counters had a particular product and they did. Mid- December, assuming pushy holiday shoppers; I figured no more than 10 minutes in and out. I entered Dillards straight from the parking lot. The moment I was inside I had to stop and take in all the loveliness of everything I was looking at. I could see the cosmetics counters straight ahead, so I didn’t detour, however, I was delighted to see employees very well dressed, busy helping shoppers. It was very busy, even the smell in the air was a pleasant reminder of my childhood- holiday shopping with my mom in Macy’s in New Jersey. I purchased my product within the allotted 10 minutes from an expert cosmetologist, she amazed me with her knowledge on the product I called ahead for, she helped me choose the correct color for my skin tone. I thanked her up and down and headed towards the entrance I came in which happened to be where the Ladies Shoes are sold. Indeed, I stopped and purchased myself a pair of equestrian (English Style) riding boots for a great price. Total time spent 20 minutes. I wanted to stay a bit longer but kept to my schedule. Very happy experience!
Their service is impeccable. While shopping, a salesperson came over to us to ask if we needed help without being asked. I felt as if he may have been heading for a break. He changed his direct to help us. We were ready to check out and headed to his register to finish our purchase.
Each year, my wife and I shop for an ornament for a Christmas ornament exchange party. I traditionally enjoyed the trip.
In my opinion, Dillard's has a gold standard for service.
Employees are very friendly, informative, and professional. Kimberly in the Free People section is amazing. My daughter and I just love her. Dillards always has great sale prices.
Looking for a new perfume? Go see Denise Cali. She’s the local fragrance guru. She’s funny, eclectic and knows her stuff. I always stop by to see her on my stop from Miami. Super cool lady too. Great conversation!
They sold me a used pair of shoes and all they can say is that they are sorry. Customer service is entitled and snobby. They told me they could only apologize and that mistakes happen. When I am paying for $200 pair of shoes they should be new. District manager was not much help either.
I decided to try this Dillard's to purchase a new suit. Josh, the young man that works in the department is beyond anything I expected. He is very knowledgeable about everything. He helped me find the perfect suit as well as shirts and ties. He also took time to find shoes that were comfortable and stylish. The fitting was fast and painless, all done in 15 minutes.
We also shop here for other clothes and have always been happy with the products and service. Other stores in the area could learn something from them.
Service was anything but amazing. I was shocked to find a stain on the front of a gown that I had tried on. I was completely grossed out and bought a gown at Macy's instead.
I shopped in the shoe dept and lingerie dept and both sales associates were amazingly helpful in making my selections. The beautiful young Hispanic lady in the lingerie dept that assisted my auntie and I was very knowledgeable and helpful in finding the right size/style bra for my evening wear.
If you are looking for a special occasion shoe Dillard's is definitely the place and worth every pretty penny 🤑😬
Location
4414 SW College Rd, Ocala, FL 34474, United States
Hours
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Monday
11:00 AM - 08:00 PM
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Tuesday
11:00 AM - 08:00 PM
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Wednesday
11:00 AM - 08:00 PM
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Thursday
11:00 AM - 08:00 PM
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Friday
11:00 AM - 08:00 PM
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Saturday
11:00 AM - 08:00 PM
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Sunday
12:00 PM - 06:00 PM
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